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User Support

There are several ways to obtain support and obtain the information you need. All are listed below.

User Manual

You can find our products' user manual:

Knowledge Base

Our knowledge base is available here. You'll find several answers to your frequently asked question regarding the application usage, the registration process, our upgrade policy and much more.

Forums

Several forums are available here for supporting our products.

Mailing List

Several mailing lists are available for our products. Check below the product you are interested in:

Bug Tracker / Feature Requests

Another very useful location for seaching information and support is our issue tracker.

Our issue tracker is also the right location to report bugs, feature request and enhancement request. Using this tool:

  • You will be automatically notified when an update is done on your issue
  • Other users will be able to comment and vote for your proposal or provide feedback on your issue

Email Support

You can contact us:

  • by email at
  • by using the online form

In order to help us to provide the best answer to your issue, please include the following information in your report:

  • What is your product's version?
  • What is your operating system?
  • How to reproduce your issue?
  • What is the expected result?


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