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WaterProof is the sole owner of the customer information collected on this site. We will not share this information in any ways other than those disclosed in this statement. WaterProof collects information from our users at several points on our website.
Throughout our site, you are provided with the opportunity to contact us via email to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you to provide information about our products or services. We may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
A cookie is a piece of data stored on the user's hard drive, containing information about the user. Usage of a cookie provides user benefits and is in no way linked to any personally identifiable information while on our site. For example, by setting a cookie on our site a user would not have to enter a password more than once. If a user rejects the cookie, they may still use our site, though some areas may be functionally limited. Cookies also enable us to track and target the interests of our users to enhance the onsite experience.
Our website servers generate standard traffic log files. We use these files to prepare aggregate traffic statistics for our site. There is no personally-identifiable information in these log files. We use IP addresses and cookie values to analyze trends, administer the site, track users' movements, and gather broad demographic information to improve the performance of our site.
We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone. Two expiration reminder notices are sent by email to users who have obtained a trial license for one of our products.
When a user enrolls for free membership in WaterProof Extranet, they will be asked to provide certain personal information in order for us to create their online account. The user will also be given the option of opting in to receive marketing material via email.
We request user information on our order form. A user may be asked to provide contact information (e.g. name and shipping address) and financial information (e.g. credit card number, expiration date). This information is used for billing purposes and to fulfill orders. If we have difficulty processing an order, the contact information is used to contact the customer.
Users are offered the option of subscribing to relevant mailing lists at the time of purchase, and at various other locations throughout the site, for reasons of user convenience only. All new mailing list subscribers will receive a welcome email verifying subscription information. It is not necessary to subscribe to any WaterProof mailing list to use our Web site or purchase our products.
Our Web site takes every precaution to protect our users' information. When a user submits sensitive information, the information is protected both online and offline. Where our registration/order form requires sensitive information (such as a credit card number), that information is encrypted with SSL, the best encryption software in the industry. While on a secure page such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked or open.
We outsource shipping and credit card processing. The companies that perform these services do not retain, share, store or use personally identifiable information for any secondary purposes.
This Web site contains links to other sites. Please be aware that WaterProof is not responsible for the privacy practices of other sites. We encourage our users to be aware of when they leave our site, and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by the WaterProof Web site.
WaterProof makes forums available to its users. As any information that is disclosed in these areas becomes public, caution should be exercised when disclosing personal information.
Our users are given the opportunity to "opt-in" to having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an "opt-in" mechanism so purchasers who wish to receive marketing material can add their email address to our lists. We only add users to our lists when they expressly agree to be added.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Periodically, WaterProof notifies our users of new products, announcements, upgrades, and updates.
If you would prefer not to receive these notifications, please update your preferences at: http://www.waterproof.fr/extranet/account.php.
Please be aware that you may not opt out of receiving information regarding the initial use, evaluation, or expiration of our products or services.